Nurse wearing a mask ans gloves
Reopening Plans

Responding to the Coronavirus (COVID-19)

Updated: June 18, 2021

In responding to this unprecedented global outbreak, our first priority has been and remains the safety of our residents and employees.

As such, we continue to communicate daily with our medical directors, the Department of Health and closely monitor CDC guidelines (https://www.cdc.gov/coronavirus/2019-ncov/index.html). Operationally, we have implemented a number of new protocols to safeguard our community. As conditions change, we will continue to update these as necessary for the well-being of those who rehab, live and work in our communities.

For the most current protocols, please see the below list along with important information for incoming patients and referring medical professionals.

Should you have any questions, please email Dan at [email protected].

VACCINATION
Personal Care residents and all staff of both The Meadows at Shannondell and Rehab at Shannondell have received the COVID-19 vaccine.

CASES
Currently, we are treating the following cases: 0 cases in Skilled Nursing, 0 cases in Personal Care.

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients that have recently been admitted to our facility or have some concern for Covid-19 exposure), and Green (care for residents and patients that have no current Covid-19 exposure concern). All rooms are private with private bathrooms and showers.

TESTING
Employees
All staff undergo health screenings (temperature checks) before reporting to work. Currently, we are completing direct caregiver COVID-19 testing, for those employees that have direct contact with unvaccinated patients on a weekly basis. The frequency of this testing is determined by multiple factors, including the positivity rate (%) in Montgomery County. All residents and patients are tested in accordance with CDC and PA DOH guidelines.

Patients
Prior to admission, patients are tested for COVID-19 by their discharging facility. For new patients who are not fully vaccinated, our current COVID-19 management plan includes testing on or around day 14.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing. All employees are required to wear masks.

THERAPY
All therapy services – including physical therapy, occupational therapy, speech therapy and respiratory therapy – are available 7 days a week. Depending on the patient’s vaccination status, therapy will occur in their room or in one of our therapy gyms.

DINING
All chef-prepared meals are currently being delivered to patients’ private rooms. This in-room service includes our full menu for breakfast, lunch and dinner.

VISITATION
We are excited to be able to offer a variety of visitation options for our short-term rehab patients and their family members. Upon arrival, you will receive further details, including scheduling instructions.

Welcome to Rehab at Shannondell. As you’ve likely been made aware of in the hospital, due to COVID-19, our rehab environment will look and feel slightly different than normal due to necessary protocols to safeguard patients and staff.

One thing that has not changed – patients and their families come first in everything we do. You’ll find our facility is staffed with highly qualified clinicians and therapists and features amenities – like all-private rooms and bathrooms – that help to keep you comfortable and focused on recovering well and returning strong.

To prepare for your stay, we have created a helpful list for you to use as you get settled into your room and comfortable with your plan of care.

CONTACTS
Assistant Directors or Nursing (ADONs) Shannon (ext. 6909) and Michele (ext. 3517) are responsible for the day to day clinical services that our patients receive. Each is responsible for a defined part of the facility. Any questions related to a patient’s plan of care should be directed to them, first, regardless of topic. If, by chance, they are unable to fully resolve, you’ll be directed appropriately.

Our social services team – Carly (ext. 3508), Tanya (ext. 6803) and Yenni (ext. 3749) – are directly responsible for all of your discharge planning. Shortly after admission, a social services team member will meet with you to better understand your prior living arrangement, and ensure that all appropriate services and equipment are arranged for your use at home post discharge.

VISITATION
We are excited to be able to offer a variety of visitation options for our short-term rehab patients and their family members. Upon arrival, you will receive further details, including scheduling instructions.

COMMUNICATION
The primary contact for each patient will receive regular communications about general facility information, including any important changes in practices for the duration of each patient’s stay.

CARE & SERVICES
According to CDC guidelines, “Fully” vaccinated means ≥2 weeks following receipt of the 2nd dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine.

Fully Vaccinated Patients
Therapy will occur in one of the therapy gyms located on your floor. All other services (nursing and dining) will be provided in your room. Refer to the Visitation section above for guest guidelines.

Not Fully Vaccinated Patients
Therapy and all other services will be provided in your room until you complete the required quarantine period (14 days). After this date and upon a negative result of COVID-19 testing, further therapy can occur in one of the therapy gyms located on your floor.

GENERAL INFORMATION

  • We prefer to arrange for any needed medical follow-up with patients through telehealth. Our nursing management team will schedule these post admission appointments. Should a specialist feel it is in the best interest of your recovery to see you in their office, we will discuss with you, scheduling the appointment and assisting with any transportation needs. Please note: any patient who is not fully vaccinated and leaves the facility for a medical appointment will need to “quarantine” upon return.
  • Your Plan of Care will be managed by our Medical Director Dr. Payce Handler. Dr. Handler is joined by a team of four (4) Nurse Practitioners who work collaboratively with our Nursing department to provide personalized treatment throughout your stay. In the state of Pennsylvania, Nurse Practitioners are permitted to carry out many of the same duties as your Doctor. This includes completing assessments, ordering medications, and providing prescriptions at discharge.
  • If your family wishes to drop something off that is important to you and your comfort while here, please have them leave at our main concierge desk.
  • All chef-prepared meals are currently being delivered to you in your room. This in-room service includes our full menu for breakfast, lunch, and dinner. Upon your admission, a registered dietician will contact you to assist with meal selections.
  • A member of our Activities staff will also contact you after admission. In addition to clinical therapy, your relaxation and entertainment is an important part of your overall recovery. As such, you’ll find a well-stocked supply of crafts, games, books, puzzles and more at your beck and call. Additionally, all rooms are equipped with a big screen TV, free Wi-Fi and a phone.
  • Throughout your stay, our Environmental Services team is responsible for patient laundry and cleaning/sanitizing rooms and all public spaces using EDA approved products effective in killing all pathogens, including COVID-19. This means that personal laundry is not able to be picked up by a family member as it will be handled by our team. If you need assistance with your laundry, please notify a member of the nursing department.

Thank you for considering Rehab at Shannondell for your patients’ recovery. Please know that you can continue to refer patients to our Five-Star Quality facility with confidence and ease during these uncertain times.

Operationally, we have implemented new protocols to safeguard our community as we admit new patients from both within and outside the Shannondell community. We hope the below answers your initial questions. For more information, including our referral and admissions process, please contact one of our care transition navigators at 610.728.5400.

VACCINATION
Personal Care residents and all staff of both The Meadows at Shannondell and Rehab at Shannondell have received the COVID-19 vaccine.

CASES
Currently, we are treating the following cases:

  • 0 cases in Skilled Nursing
  • 0 cases in Personal Care

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients that have recently been admitted to our facility or have some concern for Covid-19 exposure), and Green (care for residents and patients that have no current Covid-19 exposure concern). All rooms are private with private bathrooms and showers.

TESTING
Employees
All staff undergo health screenings (temperature checks) before reporting to work. Currently, we are completing direct caregiver COVID-19 testing, for those employees that have direct contact with unvaccinated patients on a weekly basis. The frequency of this testing is determined by multiple factors, including the positivity rate (%) in Montgomery County. All residents and patients are tested in accordance with CDC and PA DOH guidelines.

Patients
Prior to admission, patients are tested for COVID-19 by their discharging facility. For new patients who are not fully vaccinated, our current COVID-19 management plan includes patient testing on or around day 14.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing. All employees are required to wear masks. Currently, patients must remain in their rooms and suites while inside our facility. Our outdoor courtyard area is open with occupancy limited/monitored by staff.

THERAPY
All therapy services – including physical therapy, occupational therapy, speech therapy and respiratory therapy – are available 7 days a week. Depending on the patient’s vaccination status, therapy will occur in their room or in one of our therapy gyms.

In a show of gratitude, employee Molly Hillman recently unveiled this impressive artistic tribute to fellow team members. Thanks to all our staff who go above and beyond!