Welcome to Rehab at Shannondell. As we continue to provide outstanding services to our patients, even when faced with the COVID-19 pandemic, one thing that’s never changed – patients and their families come first in everything we do. You’ll find our facility is staffed with highly qualified clinicians and therapists, and features amenities – like all-private rooms and bathrooms – that help to keep you comfortable and focused on recovering well and returning strong.
To prepare for your stay, we have created a helpful list for you to use as you get settled into your room and comfortable with your plan of care.
Assistant Directors of Nursing (ADONs) Shannon & Asher are responsible for the day-to-day clinical services that our patients receive. Each is responsible for a defined part of the facility. Any questions related to a patient’s plan of care should be directed to them, first, regardless of topic. If, by chance, they are unable to fully resolve, you’ll be directed appropriately.
Our social services team is directly responsible for all of your discharge planning. Shortly after admission, a social services team member will meet with you to better understand your prior living arrangement, and ensure that all appropriate services and equipment are arranged for your use at home (post discharge).
We are excited to be able to offer a variety of visitation options for our short-term rehab patients and their family members. Upon arrival, you will receive further details.
The primary contact for each patient will receive regular communications about general facility information, including any important changes in practices for the duration of each patient’s stay.
We are proud of the robust “portal” that is available to our patients and their primary contact. This portal allows real time access to the patient’s medical record and contains a messaging feature that allows our patients and their families to stay directly connected to key members of our leadership and clinical team on a regular basis.
CARE & SERVICES
Patients who have not received the primary series of the COVID vaccine and one booster will need to observe a ten(10)-day quarantine period after they are admitted. During this time, care and services will be provided in their private room.
- Your Plan of Care will be managed by our Medical Director Dr. Payce Handler. Dr. Handler is joined by a team of five (5) Nurse Practitioners who work collaboratively with our Nursing department to provide personalized treatment throughout your stay. In the state of Pennsylvania, Nurse Practitioners are permitted to carry out many of the same duties as your Doctor. This includes completing assessments, ordering medications, and providing prescriptions at discharge.
- All chef-prepared meals are currently being delivered to you in your room. This in-room service includes our full menu for breakfast, lunch, and dinner. Upon your admission, a registered dietician will contact you to assist with meal selections.
- A member of our Activities staff will also contact you after admission. In addition to clinical therapy, your relaxation and entertainment are an important part of your overall recovery. As such, you’ll find a well-stocked supply of crafts, games, books, puzzles and more at your beck and call. Additionally, all rooms are equipped with a big screen TV, free Wi-Fi and a phone.
- Throughout your stay, our Environmental Services team is responsible for patient laundry and cleaning/sanitizing rooms and all public spaces using EDA approved products effective in killing all pathogens, including COVID-19. This means that personal laundry is not able to be picked up by a family member as it will be handled by our team. If you need assistance with your laundry, please notify a member of the nursing department.