Responding to the Coronavirus (COVID-19)

Updated: March 5, 2024

For the most current protocols, please see the below list along with important information for incoming patients and referring medical professionals.

Should you have any questions, please email Dan at dfreed@shannondell.com.

VISITATION
We are excited to be able to offer a variety of visitation options for our short-term rehab patients and their family members. Upon arrival, you will receive further details, including scheduling instructions.

VACCINATION
Personal Care residents and all staff of both The Meadows at Shannondell and Rehab at Shannondell have received the COVID-19 vaccine and all recommended booster doses.

CASES
Currently, we are treating the following cases: 0 cases in Skilled Nursing, 0 cases in Personal Care.

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients with a Covid-19 exposure concern), and Green (care for residents and patients with no Covid-19 exposure concern). We are not currently admitting patients with a new COVID-19 diagnosis.

TESTING
Employees
All staff undergo health screenings (temperature checks) before reporting to work. We are currently adhering to CDC guidelines for employee testing. At the present time, we are testing symptomatic employees only before they are able to return to work.

Patients
Prior to admission, patients exhibiting noticeable respiratory conditions will be tested for COVID-19 by their discharging facility. Upon admission, our licensed nursing staff and medical team monitor patients’ conditions, including any developing symptoms, and address concerns promptly. In-house COVID-19 testing is conducted at the direction of our medical team based on the patient’s condition.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing. All employees are required to wear masks.

THERAPY
All therapy services – including physical therapy, occupational therapy, speech therapy and respiratory therapy – are available 7 days a week. Depending on the patient’s vaccination status, therapy will occur in their room or in one of our therapy gyms.

DINING
All chef-prepared meals are currently being delivered to patients’ private rooms. This in-room service includes our full menu for breakfast, lunch and dinner.

Welcome to Rehab at Shannondell. As we continue to provide outstanding services to our patients, even when faced with the COVID-19 pandemic, one thing that’s never changed – patients and their families come first in everything we do. You’ll find our facility is staffed with highly qualified clinicians and therapists, and features amenities – like all-private rooms and bathrooms – that help to keep you comfortable and focused on recovering well and returning strong.

To prepare for your stay, we have created a helpful list for you to use as you get settled into your room and comfortable with your plan of care.

CONTACTS
Assistant Directors of Nursing (ADONs) Shannon & Asher are responsible for the day-to-day clinical services that our patients receive. Each is responsible for a defined part of the facility. Any questions related to a patient’s plan of care should be directed to them, first, regardless of topic. If, by chance, they are unable to fully resolve, you’ll be directed appropriately.

Our social services team is directly responsible for all of your discharge planning. Shortly after admission, a social services team member will meet with you to better understand your prior living arrangement, and ensure that all appropriate services and equipment are arranged for your use at home (post discharge).

VISITATION
Generally, patients enjoy unrestricted visitation during their stay with us. The exception being if there are infection control concerns. In this case, the facility reserves the right to limit the total number of guests visiting at the same time.

COMMUNICATION
The primary contact for each patient will receive regular communications about general facility information, including any important changes in practices for the duration of each patient’s stay.

PATIENT PORTAL
We are proud of the robust “portal” that is available to our patients and their primary contact. This portal allows real time access to the patient’s medical record and contains a messaging feature that allows our patients and their families to stay directly connected to key members of our leadership and clinical team on a regular basis.

GENERAL INFORMATION

Your Plan of Care will be managed by our medical practice – Shannondell Health. Led by Medical Director Dr. Payce Handler, Shannondell Health includes a team of five (5) Nurse Practitioners who work collaboratively with our Nursing department to provide personalized treatment throughout your stay. In the state of Pennsylvania, Nurse Practitioners are permitted to carry out many of the same duties as your Doctor. This includes completing assessments, ordering medications, and providing prescriptions at discharge.

Patients enjoy the choice to have chef-prepared meals delivered to their room, or you may join others in the dining room located on each floor. Once admitted, a member of our dining services team will contact you to assist with meal selections.

A member of our Activities staff will also contact you after admission. In addition to clinical therapy, your relaxation and entertainment are an important part of your overall recovery. As such, you’ll find a well-stocked supply of crafts, games, books, puzzles and more at your beck and call. Additionally, all rooms are equipped with a big screen TV, free Wi-Fi and a phone.

Throughout your stay, our Environmental Services team is responsible for patient laundry and cleaning/sanitizing rooms and all public spaces using EDA approved products effective in killing all pathogens, including COVID-19. This means that personal laundry is not able to be picked up by a family member as it will be handled by our team. If you need assistance with your laundry, please notify a member of the nursing department.

Thank you for considering Rehab at Shannondell for your patients’ recovery. You can always refer patients to our Five-Star Quality facility with confidence and ease.

As we admit new patients from both within and outside the Shannondell community, we continuously monitor and implement new protocols as needed to safeguard our community. We hope the below answers your initial questions. For more information, including our referral and admissions process, please contact one of our care transition navigators at 610.728.5400

CASES
Currently, we are treating the following cases:

0 cases in Skilled Nursing
0 cases in Personal Care

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients with a Covid-19 exposure concern), and Green (care for residents and patients with no Covid-19 exposure concern). All rooms are private, including private bathrooms and showers.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing.

THERAPY
All therapy services – physical, occupational, speech and respiratory– are available 7 days a week throughout our facility, including in patients’ rooms, hallways or in one of our therapy gyms.

In a show of gratitude, employee Molly Hillman recently unveiled this impressive artistic tribute to fellow team members. Thanks to all our staff who go above and beyond!