Nurse wearing a mask ans gloves
Reopening Plans

Responding to the Coronavirus (COVID-19)

Updated: November 20, 2020

In responding to this unprecedented global outbreak, our first priority has been and remains the safety of our residents and employees.

As such, we continue to communicate daily with our medical directors, the Department of Health and closely monitor CDC guidelines  (https://www.cdc.gov/coronavirus/2019-ncov/index.html). Operationally, we have implemented a number of new protocols to safeguard our community. As conditions change, we will continue to update these as necessary for the well-being of those who rehab, live and work in our communities.

For the most current protocols, please see the below list along with important information for incoming patients and referring medical professionals.

Should you have any questions, please email Dan at [email protected].

CASES
Currently, we are treating the following cases: 0 cases in Skilled Nursing, 0 cases in Personal Care, with 27 patients who have returned to their rooms after recovering from COVID-19 on our treatment wing.

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients that have recently been admitted to our facility or have some concern for Covid-19 exposure), and Green (care for residents and patients that have no current Covid-19 exposure concern). All rooms are private with private bathrooms and showers.

TESTING
All staff undergo health screenings (temperature checks) before reporting to work. Direct caregiver testing started on April 22nd and continues weekly. All residents and patients are tested in accordance with CDC and PA DOH guidelines.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing. All employees are required to wear masks.

THERAPY
All therapy services – including physical therapy, occupational therapy, speech therapy and respiratory therapy – are currently being provided in patients’ rooms, and when necessary, in patient hallways. Medical appointments directly related to the condition requiring admission are being handled through Tele-Health only. No medical appointments outside of the facility are allowed.

DINING
All chef-prepared meals are currently being delivered to patients’ private rooms. This in-room service includes our full menu for breakfast, lunch and dinner.

VISITATION
All guests, including family members and volunteers, are currently prohibited from visiting The Meadows at Shannondell and Rehab at Shannondell. Further, no flowers, food or medications can be accepted from an outside source.

Welcome to Rehab at Shannondell. As you’ve likely been made aware of in the hospital, due to COVID-19, our rehab environment will look and feel slightly different than normal due to necessary protocols to safeguard patients and staff.

One thing that hasn’t changed – patients and their families come first in everything we do. You’ll find our facility is staffed with highly qualified clinicians and therapists and features amenities – like all-private rooms and bathrooms – that help to keep you comfortable and focused on recovering well and returning strong.

To prepare for your upcoming stay, we ask that you review the following guidelines prior to your arrival. Upon admission, a staff member will review these with you, including updates, and answer any questions to help ensure a smooth transition toward your recovery.

  • All care (including physical therapy, occupational therapy, speech therapy and respiratory therapy) will take place in patients’ private rooms, and when necessary, in patient hallways.
  • We are not able to permit visitors at this time, including during patient arrival.
  • Medical appointments directly related to the condition requiring admission are being handled through Tele-Health only. No medical appointments outside of the facility are allowed.
  • Any medical appointments not directly related to the condition for admission should be scheduled following your discharge from rehab.
  • After admission, a dedicated social worker will meet with patients to begin discussing discharge planning and their individual needs for returning home.
  • Your Plan of Care will be managed by our Medical Director Dr. Payce Handler. Dr. Handler is joined by a team of Nurse Practitioners who work collaboratively with our Nursing department to provide personalized treatment throughout your stay. In the state of Pennsylvania, Nurse Practitioners are permitted to carry out many of the same duties as your Doctor. This includes completing assessments, ordering medications and providing prescriptions at discharge.
  • A Registered Nurse Manager (ADON) will be responsible for the day-to-day clinical services you receive and serves as the primary contact for you and your family. Know that all family members you designate will receive regular email updates about your progress throughout your stay.
  • As an extension of our medical team, consultative services are provided via partnerships with Dr. Art Belber (Cardiology) and Dr. Amit Gangoli (Infectious Disease). Access to these services within our facility allows you to receive necessary care without a return trip to the hospital.
  • Please let family and friends know that, currently, we are unable to accept flowers, food or medications from an outside source. If you require an essential item from outside the facility, it must be left at the front desk where it will be received and delivered to the patient’s room.
  • All chef-prepared meals are currently being delivered to patients’ private rooms. This in-room service includes our full menu for breakfast, lunch and dinner. Upon your admission, a registered dietician will contact you to assist with meal selections.
  • A member of our Activities staff will also contact you after admission. In addition to clinical therapy, patients’ relaxation and entertainment is an important part of your overall recovery. As such, you’ll find a well-stocked supply of crafts, games, books, puzzles and more at your beck and call. Additionally, all rooms are equipped with a big screen TV, free WiFi and a phone.
  • Throughout your stay, our Environmental Services team is responsible for patient laundry and cleaning/sanitizing rooms and all public spaces using EDA approved products effective in killing all pathogens, including COVID-19.

Thank you for considering Rehab at Shannondell for your patients’ recovery. Know you can continue to refer patients to our Five-Star Quality facility with confidence and ease during these uncertain times.

Operationally, we have implemented a number of new protocols to safeguard our community as we begin accepting new rehab patients (from within and outside the Shannondell community) once again. We hope the below answers your initial questions. For more information, including our referral and admissions process, please contact one of our care transition navigators at 610.728.5400.

CASES
As of June 12:

  • 0 cases in Skilled Nursing
  • 0 cases in Personal Care
  • 27 patients have returned to their rooms after recovering from COVID-19 on our treatment wing.

CONTROL
In accordance with infection control standards, we’ve created 3 distinct treatment pathways for each nursing unit in our facilities. For ease of understanding, they are Red (care for Covid-19 positive residents and patients), Yellow (care for residents and patients that have recently been admitted to our facility or have some concern for Covid-19 exposure), and Green (care for residents and patients that have no current Covid-19 exposure concern). All rooms are private with private bathrooms and showers.

TESTING
All staff undergo health screenings (temperature checks) before reporting to work. Direct caregiver testing started on April 22nd and continues weekly. All residents and patients are tested in accordance with CDC and PA DOH guidelines.

PREVENTIVE
Intensified cleaning of all common areas, particularly high-touch areas like railings, tabletops and elevators is ongoing. All employees are required to wear masks. Currently, patients must remain in their rooms and suites while inside our facility. Our outdoor courtyard area is open with occupancy limited/monitored by staff.

THERAPY
All care (including physical therapy, occupational therapy, speech therapy and respiratory therapy) are currently being provided in patients’ rooms, and when necessary, in patient hallways. Medical appointments directly related to the condition requiring admission are being handled through Tele-Health only. No medical appointments outside of the facility are allowed.

In a show of gratitude, employee Molly Hillman recently unveiled this impressive artistic tribute to fellow team members. Thanks to all our staff who go above and beyond!